Resetting Password

Objective: This article shares the steps on how to reset your Cadana password on the Mobile and Web Apps. 

 

Outline:

1. Resetting Password on the Cadana Mobile App

2. Resetting Password on the Cadana Talent Web App

 

Resetting Password on the Cadana Mobile App
Steps:

• On the homepage of the app, tap Profile in the bottom right corner of your screen.
• On the next page, tap Security Settings under your profile.
• On the Security Settings page, tap Change Password.
• Enter your Old Password, then your New Password, and repeat it to Confirm.
• Tap Update Password at the bottom of the screen.

• Your password will be successfully updated. You can now use your new password to log in.

Resetting Password on the Cadana Web App
Steps: 

• Navigate to your Cadana Tag in the left corner of your screen
• Select Manage Account
• Click on Security Settings
• Choose Update Password
• Enter your Old Password, then your New Password, and repeat it to Confirm
• Select Change Password

• Your password will be successfully updated. You can now use your new password to log in.

NB: Your password should be 8 characters, and must contain one uppercase, one lowercase, one number, and one special character.