Esther Prah Koti

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Activity overview

Latest activity by Esther Prah Koti
  • Esther Prah Koti created an article,

    Understanding W-9 forms: US contractors

    Objective:  This article gives an overview of the W-9 form which is applicable to tax residents of U.S and how to complete this form on your Cadana account.    Outline1. What is the W-9 form? 2. Wh...

  • Esther Prah Koti created an article,

    Requesting FIRC for INR payouts

    Objective: This article is a guide on how to request FIRC for INR payouts through Cadana. Kindly note that our payment partners utilize different banks to make INR payments. Hence, FIRC requests ma...

  • Esther Prah Koti created an article,

    Transferring funds from Cadana to debit or credit cards

    Objective: We're thrilled to introduce the new payout feature: Transfer to Cards! This article is designed to guide users on how to transfer funds from their Cadana wallet to Visa or Mastercard deb...

  • Esther Prah Koti created an article,

    How to view Payroll/Service Charge on the admin dashboard

    Objective: This article is a step by step guide on how you can access, view and download payroll/service charges (and invoice billings) on the admin dashboard.    Steps  On your dashboard, click o...

  • Esther Prah Koti created an article,

    Setting up your biometrics on the Cadanapay mobile app.

    Objective: This article guides users on how to set biometrics on the Cadanapay mobile app. This allows users to, as an option, log in with a fingerprint or face ID on their device (instead of passw...

  • Esther Prah Koti created an article,

    How to view your Cadana virtual card balance

    Objective:This article serves as a comprehensive guide for users on how to easily access and view their virtual card's balance on the Cadana mobile and talent web apps at any given moment.   Outlin...

  • Esther Prah Koti created an article,

    How to access my virtual card details

    Objective: This article guides users on accessing the full details of their Cadana virtual card. By following these instructions, users will have access to important card information, including the...

  • Esther Prah Koti created an article,

    Resetting or Changing your PIN on Cadana mobile app

    Objective: This article is a step by step guide on how to reset your PIN on your Cadana account.    Steps In the app, tap on Settings. Select Security and Privacy Select Change PIN Tap on...

  • Esther Prah Koti created an article,

    How to use an authenticator app for Two-factor (2FA) authentication

    Objective: This article is a guide on how to use an authenticator app for 2FA using the Cadana admin web app. Please note that disabling a linked authenticator app from your 2FA set up automaticall...

  • Esther Prah Koti created an article,

    Creating and managing contracts.

    Objective:  This article guides admins on how to sign and send contracts to a single, few, or all employees via the business account admin dashboard.   Steps On the dashboard, click on People tab ...