Support
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Articles
Recent activity by Support-
Sending Crypto to a wallet address on Cadana
Objective: This article provides a step-by-step guide to help you send cryptocurrency from your Cadana account to a crypto wallet securely and efficiently. 1. How to Send Crypto on...
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Cadana Card FAQ
What is the Cadana Card? Cadana offers a Virtual USD Visa card to contractors for online spend. It is a debit card that can be funded directly from the Cadana balance. It can be used for personal ...
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Personalizing Your Dashboard Theme and Preferred Language
On the homepage of the app, tap Profile in the bottom right corner of your screen. On the next page, tap App Settings. Select your preferred theme (System, Light, or Dark) and your preferred langu...
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How to use an authenticator app for Two-factor (2FA) authentication
Objective: This article is a guide on how to use an authenticator app for 2FA using the Cadana admin web app. Please note that disabling a linked authenticator app from your 2FA set up automaticall...
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How to access, review and sign your contracts.
Objective: This article guides employees on how to access, sign and retrieve contracts received. Got a new contract through Cadana? You can sign through email or the Cadana talent app. Here is how...
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Sending funds from your Wise account to your Cadana USD virtual account
Objective: This article provides instructions on how to include your USD virtual account as a recipient option to your Wise account. If you're already receiving some funds into your Wise account an...
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Transferring funds from your Cadanapay to a Wise account
Objective: This article acts as a tutorial for transferring funds from your Cadana wallet to a Wise account using the Cadanapay mobile and talent web apps. Outline 1. Transferring funds from your...
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Creating and managing contracts.
Objective: This article guides admins on how to sign and send contracts to a single, few, or all employees via the business account admin dashboard. Steps On the dashboard, click on People tab ...
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Sending USD to a bank account using SWIFT
Objective: This article guides users on how to transfer USD from your Cadana wallet to a bank account via SWIFT on the Cadana mobile and talent web app Outline 1. Sending USD to a bank account us...
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How to view Payroll/Service Charge on the admin dashboard
Objective: This article is a step by step guide on how you can access, view and download payroll/service charges (and invoice billings) on the admin dashboard. Steps On your dashboard, click o...