Cadana Support
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Articles
Recent activity by Cadana Support-
Frequently Asked Questions About Instant Pay
Instant Pay is a feature that allows workers to get a portion of their payment before payday. Instant Pay is not a loan. There is no interest, and no credit checks are done. Using Instant Pay gives...
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How to withdraw funds from your Cadana virtual card
Objective: This article provides users with step-by-step instructions on how to withdraw funds from their virtual cards using the Cadana mobile and talent web apps. Your virtual card offers you the...
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View Salary Payslips
Objective: This article explains how to view your pay slip on the Cadana Mobile and Web Apps. Cadana issues pay slips for associated salary payments for employees or contractors. A pay slip is a d...
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The Cadana User Tag
Objective: This article is to help users understand the purpose of a user tag and create, edit, or assess their Cadana user tag. The user tag is your unique identifier on the Cadana mobile and web ...
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How to Fund your Cadanapay Virtual Card
Objective: This article offers users guidance on funding or topping up their virtual card using the Cadanapay mobile and talent web apps. By topping up your virtual card, you gain the convenience o...
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Split Payments
Objective: This article explains what split payment configuration is and how to set a split payment as a payment method on the Cadana app (Note: this is applicable to employees of Cadana business c...
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Logging on to CadanaPay mobile app as a new user (employee)
Objective: This article explains how to log in to CadanaPay as a new user (employee of a Cadana Payroll or EOR client). The Cadana mobile app allows you, as an employee of a Cadana client, to enjoy...
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Editing your business name in the web app
Objective: This article seeks to give a step by step guide on how to edit your business name in the web app. Rebranding? Follow these steps to edit your business name on your admin dashboard. Steps...
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Adding a new admin user
Objective: This article is here to guide Cadana payroll clients on how to invite new admins to manage payroll. Locate and click on the Settings tab at the left of your screen Under the drop-down m...
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Viewing and editing employee's information
Objective: This article guides admins or super admins of Cadana payroll clients on how to view and/or edit employees' information. To view: Locate and click on the People tab at the left of your...