Cadana Support
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Activity overview
Latest activity by Cadana Support-
Cadana Support created an article,
FAQs for your account TOTP set up.
Objective: This article aims to answer commonly asked questions about the TOTP set up. If you have any further questions, please reach out to our support team through the in app chat or through ema...
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Cadana Support created an article,
How to download Transaction Statement from the Admin Web App
Objective: This article seeks to help admins on how to download transaction statements from their Cadana account. Steps: On your homepage, locate Business at the left side of your screen Under ...
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Cadana Support created an article,
Tracking your expenses on the Cadana Mobile App
Objective: This article is a guide on how you can use our app's new expense tracking feature to monitor your spending. Please note that this feature is only available in the mobile app currently. ...
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Cadana Support created an article,
Personalizing Your Dashboard Theme and Preferred Language
On the homepage of the app, tap Profile in the bottom right corner of your screen. On the next page, tap App Settings. Select your preferred theme (System, Light, or Dark) and your preferred langu...
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Cadana Support created an article,
Transitioning to New Virtual Cards – What You Need to Know
Overview As part of our ongoing commitment to providing a better and enhanced service, we are transitioning to a new and robust virtual card provider. This change means that your current virtual ca...
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Cadana Support created an article,
Understanding W-9 forms: US contractors
Objective: This article gives an overview of the W-9 form which is applicable to tax residents of U.S and how to complete this form on your Cadana account. Outline1. What is the W-9 form? 2. Wh...
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Cadana Support created an article,
Transferring funds from Cadana to debit or credit cards
Objective: We're thrilled to introduce the new payout feature: Transfer to Cards! This article is designed to guide users on how to transfer funds from their Cadana wallet to Visa or Mastercard deb...
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Cadana Support created an article,
How to switch your account type from individual to business entity and vice versa.
Objective: This article is for contractors who want to switch their account type from individual to business entity and vice versa. How to switch your account type First, click on your profile dr...
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Cadana Support created an article,
How to view Payroll/Service Charge on the admin dashboard
Objective: This article is a step by step guide on how you can access, view and download payroll/service charges (and invoice billings) on the admin dashboard. Steps On your dashboard, click o...
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Cadana Support created an article,
What is an FIRC?
What is an FIRC? Foreign Inward Remittance Certificate (FIRC) is a document that serves as proof of an inward remittance, that is, a money transfer sent to India from abroad. If you have received a...