Requesting an account limit increase on the Cadana web app

Objective: This article guides users on how to request account limit increase via Cadana web app.

Steps

• On the dashboard, tap on your name and tag (top right corner)
• Select "Profile settings"
• Click on Account limits
• You will be able to view your current single, daily and monthly transaction limits,
• Scroll down to view the option Increase account limit
• Click on  Request limit increase
• This will open your default mail box and prefill with some information that has to be completed and then sent to [e-mail]
• Fill with the new account limit request and provide reasons, adding contracts or statement of income from your professional platform. 

Your request will be received and reviewed. 

A response will be shared with you within 48 hours of request.

Please watch a video guide below